Helpdesk Support Junior

Job Title: Helpdesk Support (Junior) Location: Dublin 8, Ireland (Hybrid working Model - Minimum of 2 days per week onsite) Start Date: 9th October 2026 Contract Duration: 12 Months with further extension. Role Overview The Client is seeking to recruit Junior Helpdesk Support Engineer to provide Level 2 Technical Support within the Unified Communications Team. The successful candidates will support the Department's Unified Communications environment, providing technical assistance across: Mobile Voice Services Mobile Data Services Mobile Device Management (MDM) Microsoft 365 technologies Microsoft Teams End-user device support Service Desk operations This is an excellent opportunity for a junior IT professional with strong customer service skills and experience supporting mobile technologies. Mandatory Requirements (Pass / Fail): Candidates MUST meet ALL of the following: Experience It is a mandatory requirement, that the resources proposed have junior level experience, with a ...