Job Description

Req ID: 352579

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

'Requirements:

Helpdesk Sr. Associate at Grade-5 position in Service Desk

Must be a Graduate. B.Tech/B.E or any other technical degree preferred

Good communication skills with minimum 1 year of international calling experience

Good comprehension & writing skills.

Must possess excellent customer handling skills

Should be comfortable to work in rotational shift with 24x7 support window

Job description:

Provide L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & C...

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