Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Requirements -
. Min 2-3 years of relevant experience in a technical support role & 12 months on the current grade
. Working Knowledge of Operating Systems such as Windows 7 & 10
. Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications
. Working knowledge of MS Office suite & Skype for business
. Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management.

Detailed roles and responsibilities:
. RRT Associate i...

Ready to Apply?

Take the next step in your AI career. Submit your application to NTT Data today.

Submit Application