Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Senior Analyst to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role
-basic MS troubleshooting.
-Basic computer knowledge.
-Basic TS on netw...
We are currently seeking a Helpdesk Senior Analyst to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role
-basic MS troubleshooting.
-Basic computer knowledge.
-Basic TS on netw...
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