Job Description

Helpdesk Operative - Headington
£13.83 per hour | Temporary (ongoing) | 24/7 shift rota - days, nights, weekends

Manpower is recruiting Helpdesk Operatives to join our client's expanding team based in Headington. This is an excellent opportunity for someone with strong communication skills and a passion for delivering exceptional customer service in a fast‑paced environment.

Key Responsibilities

  • Provide professional and efficient customer support via phone, email, and other communication channels.
  • Log, prioritise, and resolve incoming enquiries using customer service software.
  • Troubleshoot and resolve issues promptly while maintaining a calm and positive approach.
  • Manage multiple tasks simultaneously and ensure accurate documentation of all customer interactions.
  • Collaborate effectively with colleagues to meet service level targets and achieve customer satisfaction.

    • About You

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