Job Description

Overview

eir business talent are seeking applications for a Helpdesk Engineer, this is a long-term day rate contract position located in Longford.

This is a 7-day Helpdesk Service with Rota’d hours so flexibility is a must. 

Responsibilities:


The Help Desk area is responsible for the provision of key support to operate successfully with minimal delay in answering staff queries and dealing with ICT issues.

Much of the work involved depends upon the individual’s ability to draw upon their own experience coupled with an innovative and creative approach to technical problem solving.

Typical duties in this area include but are not limited to:

  • Respond to telephone and email.

  • Provide remote assistance to

  • Create and manage user AD.

  • Create and manage support to bespoke and other Applications.

  • Reset passwords.

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