Job Description
Job Description
Provide day-to-day technical support to end users and ensure the smooth running of computers, PDAs, network devices and printers.
Troubleshoot and resolve end-user application issues, maintain and update technical support documentation
Other duties include performing first-level troubleshooting and support for network devices, system monitoring and reports
Maintain and monitor office network infrastructure, IT security and antivirus tools
Handle asset management, maintain inventory and liaise with vendors
Requirements
Possess own transportation
Fresh graduates are welcome to apply
Have basic knowledge in IT (web, mobile, software, hardware, network), preferably 1-2 years of experience in IT Operations/Helpdesk, Service Desk, System Administrator or related positions
Good analytical and troubleshooting skills
Willing to stand by for ad-hoc IT issues
Provide day-to-day technical support to end users and ensure the smooth running of computers, PDAs, network devices and printers.
Troubleshoot and resolve end-user application issues, maintain and update technical support documentation
Other duties include performing first-level troubleshooting and support for network devices, system monitoring and reports
Maintain and monitor office network infrastructure, IT security and antivirus tools
Handle asset management, maintain inventory and liaise with vendors
Requirements
Possess own transportation
Fresh graduates are welcome to apply
Have basic knowledge in IT (web, mobile, software, hardware, network), preferably 1-2 years of experience in IT Operations/Helpdesk, Service Desk, System Administrator or related positions
Good analytical and troubleshooting skills
Willing to stand by for ad-hoc IT issues
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