Job Description
Job Description
- Provide day-to-day technical support to end users and ensure the smooth running of computers, PDAs, network devices and printers.
- Troubleshoot and resolve end-user application issues, maintain and update technical support documentation
- Other duties include performing first-level troubleshooting and support for network devices, system monitoring and reports
- Maintain and monitor office network infrastructure, IT security and antivirus tools
- Handle asset management, maintain inventory and liaise with vendors
Requirements
- Possess own transportation
- Fresh graduates are welcome to apply
- Have basic knowledge in IT (web, mobile, software, hardware, network), preferably 1-2 years of experience in IT Operations/Helpdesk, Service Desk, System Administrator or related positions
- Good analytical and troubleshooting skills
- Willing to stand by for ad-hoc IT issues
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