Job Description
Honeycomb is delighted to be working in partnership with a well-established construction company to recruit a Helpdesk Co-ordinator for their Belfast-based team. This is an excellent opportunity to join a highly regarded organisation that continues to expand within a thriving sector.
The Helpdesk Co-ordinator is a key member of the team, acting as the first point of contact for customers while coordinating engineer schedules and supporting the smooth running of daily operations. Key responsibilities include:
Handling customer enquiries relating to maintenance and repair requests, while organising appointments and coordinating workloads with in-house engineers.
Maintaining and updating the internal management system, ensuring customer records remain accurate, documentation is correctly filed, and payments are processed and logged.
Assigning work orders to subcontractors where required, assisting with timesheet...
Ready to Apply?
Take the next step in your AI career. Submit your application to honeycomb today.
Submit Application