Job Description
Req ID: 358059
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Detailed roles and responsibilities:
• Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions over an incoming call /Chat / Email.
Incidents that are not resolved at the RRT will be routed to the deskside support team for resolution or as per the KBA defined (for outside the scope of...
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