Helpdesk Associate - ITIL

Job Description

Req ID:    

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).

In these roles you will be responsible for:

 Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.

Record, Update and Escalate Support issues to the next level in a timely manner.

Support all IT onboarding activities for end-users •

Work with our internal IT Teams on system testing, integration and maintenance. •

Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.

Seek, Suggest, Evaluate and implement process and Technology...