Job Description

Descrição da postagem
Aon is looking for a Helpdesk Support to join our Technology Services team in Portugal.If you’re passionate about delivering exceptional IT support, thrive in a deskside environment, and enjoy working closely with colleagues across the business, this could be the perfect next step in your career.
About the Role

As a Colleague Technology Services Engineer, you will be responsible for providing high‑quality technical support to Aon colleagues, ensuring smooth operation of IT deskside environments. You’ll play a key role in hardware lifecycle management, user support, documentation, stock control, and fostering best practices in technology adoption.
What You’ll Do

+ Deliver deskside support to colleagues across Aon, ensuring timely resolution of incidents and requests.

+ Manage hardware installations, moves, changes, recoveries, and stock levels, according to Aon Global Standards.

+ Maintain high standards of asset secur...

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