Job Description
Robert Half has partnered exclusively with a client in the education sector to recruit a Level 2 IT Support Officer with strong Audio Visual (AV) support experience. You'll be supported, given exposure across the environment, and trusted to take ownership as you grow.
Key Responsibilities:
Support the ICT and AV operational environments across on-prem, hybrid and cloud services, including; messaging and collaboration, business systems, AV technologies, file/print and multi-function devices, VOIP/telephony, wireless and network services.Provide hands-on support for core platforms, such as windows 10/11 domains, M365 suite, Intune, Active Directory, web browsers and ticketing systems.Provide support for audio visual systems and products, including; Crestron, Q-SYS, Kramer, along with other well-known AV equipment brands.Provide device lifecycle support to end users.Support events during business hours, with occasional after-...
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