Helpdesk Analyst - ITIL

Req ID: 348673 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Analyst - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Roles and Responsibilities:   - Provide leadership to the team who supports for L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Web. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the lead level participates ...