Helpdesk Agent

Helpdesk Agent 

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Experience: 2 years
Job Mode: Contract
Work Mode: On-site

Responsibilities:

• To manage the technology ticketing impacting group businesses across all subsidiaries and 18 countries and territories in Asia Pacific, Europe and No...