Job Description
Based in Hemel Hempstead, Hertfordshire
Full time: 37.5 Hours per week
Salary: £24,784- £30,420 (depending on experience)
Our JV Price division are seeking a Helpdesk Advisor to join the team. We pride ourselves on delivering exceptional customer service - approachable, solution‑focused, and committed to getting things right the first time.
Every interaction matters, and we work hard to ensure our customers receive fast, accurate and supportive service, every single day. As a Helpdesk Advisor, you’ll need strong organisation and communication skills, the ability to prioritise a busy workload, and the confidence to work to tight deadlines while maintaining a high standard of service.
As a Helpdesk Advisor, you’ll:
* Deliver an excellent customer service experience, providing clear information, quotes, and support across phone and email.
* Log and update all customer enquiries in internal systems, ensuring accurate notes from first con...
Full time: 37.5 Hours per week
Salary: £24,784- £30,420 (depending on experience)
Our JV Price division are seeking a Helpdesk Advisor to join the team. We pride ourselves on delivering exceptional customer service - approachable, solution‑focused, and committed to getting things right the first time.
Every interaction matters, and we work hard to ensure our customers receive fast, accurate and supportive service, every single day. As a Helpdesk Advisor, you’ll need strong organisation and communication skills, the ability to prioritise a busy workload, and the confidence to work to tight deadlines while maintaining a high standard of service.
As a Helpdesk Advisor, you’ll:
* Deliver an excellent customer service experience, providing clear information, quotes, and support across phone and email.
* Log and update all customer enquiries in internal systems, ensuring accurate notes from first con...
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