Job Description
We are looking for a Building Maintenance Helpdesk Administrator to join our engineering facilities team. You will be the first point of contact for maintenance requests, logging jobs, scheduling engineers (electricians / plumbers), updating customers, and ensuring service levels are met.
Key Responsibilities:
* Log and manage maintenance requests.
* Schedule engineers and subcontractors.
* Monitor job progress and update clients.
* Maintain accurate records on the helpdesk system.
* Support the facilities team with general administration.
Requirements:
* Previous administration or helpdesk experience within a building maintenance engineering envoriment
* Strong communication and organisational skills.
* Good knowledge of Microsoft Office.
* Ability to prioritise and work in a fast-paced environment.
* Facilities Management or Maintenance experience is desirable.
For more deta...
Key Responsibilities:
* Log and manage maintenance requests.
* Schedule engineers and subcontractors.
* Monitor job progress and update clients.
* Maintain accurate records on the helpdesk system.
* Support the facilities team with general administration.
Requirements:
* Previous administration or helpdesk experience within a building maintenance engineering envoriment
* Strong communication and organisational skills.
* Good knowledge of Microsoft Office.
* Ability to prioritise and work in a fast-paced environment.
* Facilities Management or Maintenance experience is desirable.
For more deta...
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