Job Description

Honeycomb is delighted to be working in partnership with our client to recruit a Helpdesk Administrator for their team based in Belfast. This is a fantastic opportunity to join a reputable and growing organisation operating within a fast-moving and continually developing sector.

The Helpdesk Administrator is a key member of the team, serving as a central contact point for customers while supporting the smooth running of daily operations and maintaining positive client relationships.


Key duties will include:

  • Acting as the first point of contact for customers, recording both reactive and scheduled maintenance requests.
  • Managing a portfolio of client accounts, delivering excellent customer service and fostering strong working relationships.
  • Supporting the processing and verification of job-related invoices, along with general billing and administrative tasks.
  • Coordinating compliance-related activities, maintaining accurat...

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