Job Description
Help Line Representative
Why You’ll Want This Job:
Competitive Pay: up to $25/hour based on experience 16 or 32 hour shiftsGrow in Mental Health: Perfect for those exploring careers in counseling, social work, or behavioral healthRemote or on-site work set-up options (only candidates who can attend on-site training in Framingham, MA on an immediate basis will be considered) What You’ll Do:
Take calls from individuals facing emotional distress or crisisListen actively, show empathy, and remain calm during intense conversationsHelp de-escalate high-stress situations and contact emergency services when neededKeep clear emotional boundaries between calls to protect your own well-beingWhat You Need:
At least 1 year of experience in a call center role, handling inbound callsAbility to attend on-site training in Framingham, MA Nice to Have:
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