Help Desk/Desktop Support Analyst

Description We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical support at our Illinois facility. This contract opportunity is well suited for someone who enjoys solving day-to-day technology issues, supporting a wide range of users, and taking ownership of local IT needs while partnering with a broader technical team. The role offers hands-on involvement with endpoint support, user setup, operational technology, and site-based technology initiatives in a fast-paced environment.

Responsibilities:
• Deliver first-line technical assistance for employees across multiple business locations, resolving common IT issues with a strong service mindset.
• Diagnose and address problems involving computers, printers, mobile hardware, software applications, and network access to keep users productive.
• Provide support for operational and warehouse technologies, including handheld Android-based devices and document or label printing system...