Help Desk/Desktop Support Analyst

Description We are looking for a Help Desk/Desktop Support Analyst to support a short-term Contract assignment in Rochester, Michigan. This role will focus on assisting a large-scale PC deployment for approximately 350 users by preparing and configuring Windows-based laptops and desktops in a centralized setup environment. The ideal candidate brings hands-on desktop support experience, communicates well with end users, and can efficiently handle device setup, application installation, and basic troubleshooting while working with a broader support team.

Responsibilities:
• Prepare, image, and configure desktop and laptop systems for end-user deployment in a high-volume rollout environment.
• Support users during scheduled device pickup and setup sessions conducted from a central conference room location.
• Install standard applications, apply required settings, and confirm devices are ready for immediate business use.
• Perform basic troubleshooting for Windows-rela...