Job Description
Description We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support in Lewiston, Maine within the printing and publishing industry. This Long-term Contract opportunity is well suited for an early-career IT specialist who enjoys hands-on desktop support, device preparation, and assisting users in a fast-paced office environment. The role focuses on delivering reliable day-to-day IT service, resolving routine technical issues, and ensuring workstations and related equipment are ready for business use.
Responsibilities:
• Prepare, image, and deploy desktop computers, laptops, and peripheral devices for end users across the site.
• Diagnose and resolve common hardware, software, and Windows-related issues to minimize interruptions to daily operations.
• Set up workstations, install approved applications, and replace equipment as needed to support employee productivity.
• Record incidents, service requests, completed tasks, and issue r...
Responsibilities:
• Prepare, image, and deploy desktop computers, laptops, and peripheral devices for end users across the site.
• Diagnose and resolve common hardware, software, and Windows-related issues to minimize interruptions to daily operations.
• Set up workstations, install approved applications, and replace equipment as needed to support employee productivity.
• Record incidents, service requests, completed tasks, and issue r...
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