Job Description
As a Help Desk Support Technician in Abbotsford, you will provide essential technical support and assistance to end-users. Your role encompasses hardware and software troubleshooting, ensuring a seamless user experience.
You will manage HelpDesk tickets, maintain detailed documentation, and perform installations and configurations for various devices. Collaboration with the IT team will help to enhance procedures, while some project work will involve evaluating new technology solutions and large software rollouts.
Key Responsibilities:
• Support end-users through a managed HelpDesk system
• Install and troubleshoot IT hardware and software
• Document work with accurate logs and reports
• Collaborate with the IT team on policy improvements
• Conduct project work for technology rollouts
Requirements:
• Minimum of 5 years in an IT support role
• Strong problem-solving capabilities and attention to detail
• Effective written and verbal communication skills<...
You will manage HelpDesk tickets, maintain detailed documentation, and perform installations and configurations for various devices. Collaboration with the IT team will help to enhance procedures, while some project work will involve evaluating new technology solutions and large software rollouts.
Key Responsibilities:
• Support end-users through a managed HelpDesk system
• Install and troubleshoot IT hardware and software
• Document work with accurate logs and reports
• Collaborate with the IT team on policy improvements
• Conduct project work for technology rollouts
Requirements:
• Minimum of 5 years in an IT support role
• Strong problem-solving capabilities and attention to detail
• Effective written and verbal communication skills<...
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