Help Desk Support Level 1

Overview

About The Company
Cyzerg is a technology company specialized in the research, development, implementation and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer base. With headquarters in Miami, FL and branches in the Philippines and India, Cyzerg focuses on its employees, customers and delivering excellence. Cyzerg’s culture is guided by meritocracy and the pillars of opportunity, integrity, innovation, humanity, passion, teamwork.

About The Job

As a Help Desk Support L1 you will be responsible for helping our customers with their technical problems in an effective and professional manner. Common support requests include but are not limited to email, software, computer performance, printers and network connectivity ...