Job Description
Koniag Data Solutions, a Koniag Government Services company **,** is seeking a Help Desk Specialist with an active Secret clearance to support KDS and our government customer in Arlington, VA.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end user and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones.
+ Tier II technicians are the primary POC for incident and problem resolution and escalation.
+ Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, ...
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end user and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones.
+ Tier II technicians are the primary POC for incident and problem resolution and escalation.
+ Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, ...
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