Help Desk Operator

Help Desk Operator page is loaded## Help Desk Operatorlocations: CA.ON.Ottawa.3110 Albion Road Northtime type: Full timeposted on: Posted Todayjob requisition id: R- ### **Job Description****Overview**The Help Desk Operator is responsible for the work order creation and assignment of work to the various departments and subcontractors within the Trillium Line Project.Operators are required to use various communication technologies including but not limited to radio, telephone, and email to Communicates with the TOCC, colleagues and Subcontractors to ascertain defect information and accurately input them into the Maintenance Management and Performance Reporting System (MMPRS).Once all the defect information has been ascertained, the Operator is to review the reported defect to establish the KPM impact or if it is a repeat failure. Once stablished, the Operator shall liaise with the relevant department(s) and/or Subcontractors to ensure an effective response (within the KPM timesc...