Help Desk Manager

On behalf of our client, a growing and well-established organization, we are seeking an IT Manager to take full ownership of internal IT operations and support the continued evolution of the company’s technology environment. The position is fully on-site.

This is a highly autonomous, hands-on role suited for a self-driven IT professional who enjoys operating as the trusted IT lead, setting priorities independently, and building scalable, secure, and reliable systems. You will serve as the primary point of contact for all IT-related matters while driving continuous improvement across infrastructure, applications, cybersecurity, and end-user experience.

Key Responsibilities

IT Operations & Support

• Own and manage day-to-day IT operations and user support
• Act as the primary escalation point for IT incidents, requests, and problem resolution
• Provide hands-on technical support (in person, phone, email, and remote)
• Install,...