Job Description

  • Requisition ID: 2705
  • Standard Title:
  • Required Security Clearance: Top Secret/SCI
  • Location: Doral, FL
  • Work Type: On-Site
  • Shift: First
  • Referral Eligibility: Eligible
  • Yes


    • Position Summary



    Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED DOMAIN AWARENESS task order. The Help Desk Lead manages global authentication support operations and leads a technical help desk team to ensure high-quality IT support services for cloud-based and on-premises environments.



    Essential Duties and Responsibilities


  • Manage global authentication support operations.


  • Lead and manage a technical help desk team.


  • Ensure high-quality IT support services for cloud-based and on-premises environments.


  • Apply ITIL service management pr...

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