Job Description

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***


JOB TITLE: Help Desk Engineer- Tier II

Work Type:

  • Remote/WFH
  • Fulltime

Working Hours : Monday-Friday from 9am-6pm Pacific Time (1 hour lunch)

Start Date : TBD


ABOUT US:

We are a Managed Service Provider (MSP) that delivers services to small to medium sized businesses.


Our values are:

  • Good Character
  • Deliver the Perfect Client Experience
  • Pursue Growth
  • Create Fun
  • 100% Teamwork


JOB ROLE & RESPONSIBILITIES:

  • Help Desk Support
  • Incident, ChangeRequest Management
  • After-Hours On Call Rotation
  • Quality Assurance
  • Documentation


JOB REQUIRE...

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