Help Desk Analyst

<div><b>Job Title: Help Desk Analyst - Senior</b></div> <div><b>Location: Remote, Canada (</b>onsite meetings in Edmonton)</div> <div><b>Contract: 12 months with possible extension for another 6 months</b></div> <div><b>Seniority on the skill/s required on this requirement: Junior</b></div> <div><b>Work authorization: Any (candidate must be authorized to work in Canada)</b></div> <p> </p> <p><b>Job Summary</b></p> <p>The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues.</p> <p><b>Responsibilities:</b></p> <div> <ul> <li>Receive and respond to inquiries...