Job Description

REQUIRED SKILLS: (Need Majority; 5+ Years)

  • Service Desk & IT/Desktop Support (2–5+ years of relevant experience)
  • Troubleshooting hardware, operating system, and software issues (2–5+ years of relevant experience)
  • Strong customer service and communication skills

    • NICE TO HAVE SKILLS:

  • Familiarity with ITSM / ticketing systems (e.g., Cherwell)
  • Experience writing technical and end-user documentation
  • Imaging and deploying PCs (2–5 years of experience)

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