Help Desk Agent

**Overview**
**_JOB TITLE:_**
Help Desk Agent
**_CAYUSE COMPANY:_**
Cayuse Talent Solutions, LLC
**_LOCATION_**
Remote
**_SALARY:_**
$20/hr
**_EMPLOYEE TYPE:_**
Temporary (less than 6 months)
**_TRAVEL_**
No
**_RELOCATION_**
No
**The Work**
Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner.
+ Operates within established guidelines and procedures to independently deliver a full range of services to the customer.
+ Matches customer ne...