Job Description
The role
What will you be doing?
To be the first point of contact for customers requesting re-chargeable jobs/small works.
Use a computerised maintenance management system (Planon), to decide urgency, location, task, and contact details from the request source, i.e., phone conversation or e-mail communication.
Identify problems related to building access issues and hazar...
An opportunity has arisen to join the Reactive Maintenance Help Desk team in the Clifton Campus. The role is to oversee the day-to-day operation of the Building Services, Maintenance Help Desk, capturing appropriate information and evaluating maintenance issues across the whole University estate. The role holder will use the online reporting system to monitor job requests, taking appropriate action and making decisions in terms of analysing the issue and assigning the task to staff or contractors. Carrying out administration tasks linked to the building services Help Desk.
What will you be doing?
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