Job Description

NTT DATA, Inc. is seeking a dedicated agent for the Provider Clinical Service Desk to handle inbound calls about clinical applications. The role supports healthcare customers 24x7 and requires shift work including nights, weekends, and holidays.

You will document issues, escalate where needed, and work toward rapid incident resolution. The position emphasizes strong communication, English proficiency, and the ability to stay organized in a fast-paced call center environment.

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