Job Description
Make a meaningful impact as a Healthcare Technical Support Specialist at Spacelabs Healthcare. Support critical healthcare services and enhance patient care through technical excellence.
As a Technical Support Representative, you will work to ensure customer satisfaction and efficient troubleshooting of healthcare products. Your role entails conducting equipment installations, providing technical training, and maintaining customer communication. You will also promote service contracts and collaborate closely with account managers to fulfill clients' needs. Ideal candidates are self-motivated individuals who thrive in a dynamic environment.
Key Responsibilities:
• Troubleshoot and repair critical care medical equipment
• Provide training and support to healthcare professionals
• Promote new and renewed service contracts to clients
• Gather and relay customer feedback to management for improvements
• Maintain accurate documentation ...
As a Technical Support Representative, you will work to ensure customer satisfaction and efficient troubleshooting of healthcare products. Your role entails conducting equipment installations, providing technical training, and maintaining customer communication. You will also promote service contracts and collaborate closely with account managers to fulfill clients' needs. Ideal candidates are self-motivated individuals who thrive in a dynamic environment.
Key Responsibilities:
• Troubleshoot and repair critical care medical equipment
• Provide training and support to healthcare professionals
• Promote new and renewed service contracts to clients
• Gather and relay customer feedback to management for improvements
• Maintain accurate documentation ...
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