Job Description
**Req ID:** RQ218920
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** None
**Public Trust/Other Required:** MBI (T2)
**Job Family:** Administration
**Skills:**
Call Center,Client Service,Operations,Process Management,Service Excellence
**Experience:**
7 + years of related experience
**Job Description:**
**At GDIT, people are our differentiator. As Member Services Lead of a TPA program, you will support a high‑performing team dedicated to delivering exceptional service to applicants and members of a federal health program. You will manage an operational team, guide frontline staff, resolve complex member issues, and support operational workflows that drive member satisfaction and service excellence. Your leadership will help ensure a consistent, high‑quality experience for every member we serve.**
**Responsibilities:**
**Lead a team of over 30 FTEs responsible for application and member request ...
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** None
**Public Trust/Other Required:** MBI (T2)
**Job Family:** Administration
**Skills:**
Call Center,Client Service,Operations,Process Management,Service Excellence
**Experience:**
7 + years of related experience
**Job Description:**
**At GDIT, people are our differentiator. As Member Services Lead of a TPA program, you will support a high‑performing team dedicated to delivering exceptional service to applicants and members of a federal health program. You will manage an operational team, guide frontline staff, resolve complex member issues, and support operational workflows that drive member satisfaction and service excellence. Your leadership will help ensure a consistent, high‑quality experience for every member we serve.**
**Responsibilities:**
**Lead a team of over 30 FTEs responsible for application and member request ...
Ready to Apply?
Take the next step in your AI career. Submit your application to General Dynamics Information Technology today.
Submit Application