Healthcare Customer Service Representative

Job Description

As aHealthcare Customer Service Representative, your role is pivotal in ensuring seamless communication between potential customers and the appropriate healthcare providers. You will be the first point of contact for incoming inquiries from both marketing groups and patients themselves. Your duties will extend to include answering patient queries following compliance guidelines, verifying patient information, and successfully connecting them to the right medical providers using an integrated multiline call system. Your goal is to provide exceptional service, streamline the patient experience, and facilitate effective patient-provider relationships. This role combines elements of customer service, data management, and healthcare, requiring an individual with multitasking capabilities and a passion for patient care.

What’s in it for you?

- Health Insurance (HMO)

- Competitive Salary

- Expanded maternity leave up...