Job Description

About the role

International SOS is the world's leading medical and security services company, administering the TRICARE Overseas Program (TOP) on behalf of the Defense Health Agency (DHA) for U.S. military members, families, and retirees stationed overseas.


This permanent full time role of a Health Benefits Advisor (HBA) is to provide exceptional customer service and expert beneficiary education as the trusted, in-person healthcare support for the NSA Stirling community helping TRICARE-eligible beneficiaries navigate the Australian healthcare system and access the care they require. 

Key responsibilities

  • Provide on-site guidance on TRICARE benefits, eligibility, enrollment, disenrollment, and regional transfers 

  • Connect beneficiaries with appropriate specialists, mental health services, and other healthcare resources, explaining referral processes and how to access covered care in Australia

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    Job Details

    Location
    Australia, Australia, Australia
    Job Type
    Full-time
    Category
    Information and Record Clerks
    Posted Date
    July 10, 2026
    Deadline
    August 19, 2026