Job Description

Description

Job Description Our health insurance client is hiring to support their ramp for open enrollment. This line will be specifically taking Medicare calls. They will be speaking with a more elderly population and so empathy and patience is key. They will help them walk through their Medicaid benefits and answer any questions they may have. Calls will be all inbound, typically between 50 and 70 a day. 70 would be on the absolute high end and not the norm.

Skills

Insurance, Call center, Customer service, medicare, medicaid

Top Skills Details

Insurance,Call center,Customer service,medicare,medicaid

Additional Skills & Qualifications

Required • 2+ years of call center experience is required. • Payor experience highly preferred • Medicaid experience is a bonus High school diploma / GED required

Experience Level

Intermediate Level
Job Type & Location
This is a Contract position based out of Remote, OR.
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