Job Description

Job Description

Key Responsibilities

Operations & Team Management

  • Oversee daily spa operations, ensuring compliance with company policies and service standards.

  • Maintain professionalism, appearance, and high-quality service across all spa functions.

  • Train, supervise, and support spa therapists and staff, ensuring consistent performance and guest satisfaction.

  • Promote effective communication within the team and with other departments.

  • Support the implementation of spa and wellness initiatives and ensure smooth execution.

Administrative & Financial Duties

  • Manage inventory, payroll, and expense control to meet financial goals.

  • Prepare reports on productivity, product consumption, and financial performance.

  • Support sales growth by setting retail and treatment targets, training staff...

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