Head of Solutions Design

Role Purpose

To lead the end‑to‑end design of corporate partnership propositions, acting as the bridge between sales, operations, technology, finance and legal. This role is responsible for architecting the customer journey, defining the technical integration, and—crucially—owning the development of the contractual frameworks and commercial schedules that underpin every new partnership.

We are a flexible, hybrid working employer. Offices are based in Manchester, Peterborough and London, with frequent travel expected, although the primary role will involve seeing clients and partners as required.

Key Responsibilities

• Proposition Architecture & Solution Design
• Customer Journey Mapping: Design the end‑to‑end user experience for personal lines products (Motor, Home, Pet, etc.) via the partner's platform and/or requirements, ensuring compliance with Consumer Duty.
• Technical Scoping: Capture the requirements for API integrations, w...