Job Description

Position Summary

The Head of Retail Accounts is responsible for driving strong commercial performance across the broader Australian and New Zealand retail trade, excluding two key accounts, by exceeding guest, revenue and Average Per Diem (APD) targets.

Reporting directly to the Head of Sales, the role has end-to-end accountability for the operational and commercial performance of a diverse portfolio of Trade Partners across Australia and New Zealand, leading the development and execution of effective trade distribution plans. The position ensures trade partners are equipped with the tools, insights and support required to sell Celebrity Cruises effectively.

Through robust account planning, commercial management and senior‑level partner engagement, the role drives sustainable, profitable growth and strengthens long‑term trade partnerships across the region. The role also acts as a senior member of the sales leadership team, contributing to broader retail directio...

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