Job Description

Create product direction and execution standards so the company stops relying on CEO for daily product decisions. Drive roadmap that improves retention, expansion, and win-rate.

  • Take ownership of roadmap, backlog, and product decisions (eliminate repeat questions).
  • Stand up product fundamentals: PRDs, acceptance criteria, Definition of Done, decision log.
  • Build a feedback loop from CS/Sales: churn reasons, win/loss, top requests.
  • Establish a lightweight UX system (design standards + consistent patterns).

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