Head of Operations

Are you ready to lead a critical business function at the intersection of operational excellence and large-scale transformation? Do you thrive in complex, fast-paced environments where you can drive business performance, lead strategic change, and deliver exceptional customer and agent experiences across both retail and digital channels? Would you like to play a key role in shaping the future of a rapidly evolving region by ensuring operational stability while enabling the successful delivery of transformative business initiatives?

Join Western Union as Head of RetailDigital Operations for MEPA (Middle East, Pakistan & Afghanistan) based in Dubai. Western Union powers your pursuit. As Head of RetailDigital Operations for MEPA you will lead a hybrid role that combines operational leadership with strategic transformation delivery. You will be responsible for the active oversight and management of day-to-day operations while driving the operational readiness and execution of ...