Head of Operations (Retail)

We are recruiting for a real estate platform who is looking to grow their portfolio particularly in retail properties and am seeking a Head of Operations to join them.

Reporting to the MD, you will oversee and ensure the effective operation of the facilities at retail malls. You will be leading the operation teams, manage vendor relationships, and ensure compliance with health, safety and regulatory standards.

You will provide strategic direction and leadership to all operations teams across the company’s portfolio, including property management and site operations. You will ensure optimal performance, high service standards, and compliance with regulatory requirements.

You will review, improvise/develop and implement operational policies, SOPs, and best practices for efficient operations of company’s properties. You will drive operational efficiency and cost management initiatives, including budgeting, forecasting, and resource allocation.

You wi...