Head of Operations - Microfinance

What You'll Lead

Enterprise Operations Strategy

• Drive short- and long-term operational strategies aligned with organizational goals.
• Translate strategic priorities into measurable business outcomes.

Scalable Growth & Performance

• Lead nationwide operations to achieve sustainable growth, operational efficiency, and service excellence.
• Optimize productivity, financial performance, and asset utilization through data-driven decision-making.

Digital Transformation

• Champion automation, process improvement, and technology adoption.
• Lead the transition to scalable operating models that support future growth.

Risk, Governance & Responsible Lending

• Strengthen operational controls, credit discipline, and compliance frameworks.
• Ensure growth is anchored on ethical and responsible lending practices.

Leadership & Organ...