Head of Operations

Lead the team responsible for bringing new customers into the organization, developing and validating scalable workflow designs that support consistent, high-quality delivery.

Partner closely with Sales to translate customer commitments into clear technical and operational requirements for production and supporting functions, enabling rapid onboarding and timely revenue recognition.

Oversee the integration of new workflows and technical solutions into the production environment, ensuring smooth deployment with minimal disruption.

Ensure every new customer transitions successfully from onboarding to ongoing service within established timelines—meeting all service commitments within the first 90 d...