Head of Operations

ABOUT THE ROLE

This position is responsible for launching and managing Zumub's logistics operations in Italy. The role includes setting up the Milan warehouse, building the operational team, and ensuring efficient day-to-day logistics execution.

RESPONSIBILITIES

Warehouse setup and launch in Milan

Full management of receiving, picking, packing, and shipping operations

Recruitment, training, and supervision of warehouse teams

Definition of operational workflows and procedures

Management of logistics partners and carriers

KPI monitoring and performance reporting

Coordination with headquarters departments

Legal, fiscal, and bureaucratic compliance

Administrative operational support

CANDIDATE PROFILE

Fluent Italian (mandatory)

Fluent English; Portuguese is an advantage

Experience in logistics, warehouse, operations, or supply chain management

Background in e-commerce, fulfillm...