Head of Customer Support, AI-Driven Back Office

Dormont Manufacturing Co is looking for an experienced Manager of Customer Support to lead a dedicated team at our office in Colombia. The ideal candidate will have over 5 years in customer support and proven management skills. This pivotal role includes cultivating customer relationships and driving operational excellence through modern practices and AI tools.

We offer great benefits like medical, dental, and vision insurance, a 401(k) plan with company match, and a flexible PTO policy. Join us to shape outstanding customer experiences!