Head of Customer Success (EMEA)

At Bitrise, we’re transforming how mobile products are developed and deployed for thousands of customers worldwide. Many customers discover us through events that either introduce them to our platform or help them understand a problem they’re facing and how we can solve it.

Head of Customer Success – EMEA

As our Head of Customer Success in the EMEA region, you will help lead our team of experts serving as the trusted first point of contact for our customers. You will lead, mentor, and inspire a team of Customer Success Managers to maximize customer retention, expansion, and long‑term value. Your primary responsibility will be to drive customer growth by deepening customer relationships, identifying expansion opportunities, and ensuring our customers achieve their desired outcomes using our platform. This leadership role requires a strategic thinker with a strong commercial acumen, excellent team management skills, and a passion for customer success in a fast‑mov...